Privacy Policy

1. Information We Collect

Information you provide. When you request an instant quote, contact us, or submit an employment application, we collect the information you enter, which may include your name, email address, phone number, property address, employment history, and any details you include in a message.

Property & roof data. When you enter an address for an instant estimate, we use third-party mapping and aerial/satellite imagery services to estimate roof measurements (such as area and pitch) for that property.

Information collected automatically. Like most websites, we automatically collect certain technical and usage information through cookies and similar technologies, including your IP address, device and browser type, pages viewed, referring pages, and how you interact with the Site. This includes marketing attribution data such as referral source and campaign parameters (e.g., UTM tags).

2. How We Use Your Information

• Provide instant estimates and respond to your inquiries.
• Prepare and deliver quotes, proposals, and project communications.
• Contact you about your request by phone, text message, or email.
• Follow up regarding our products and services, including marketing communications you may opt out of at any time.
• Evaluate employment applications.
• Operate, maintain, secure, and improve the Site.
• Comply with legal obligations and enforce our agreements.

3. How We Share Information

We do not sell your personal information. We share information with service providers who perform functions on our behalf, and only as needed to provide those services, including:

• Analytics providers (e.g., Google Analytics) to understand Site usage.
• Customer relationship management (e.g., HubSpot) to manage leads and follow-up.
• Email delivery providers (e.g., Resend) to send quotes and notifications.
• Hosting and infrastructure providers (e.g., Vercel) that operate the Site.
• Mapping and roof-measurement providers used to generate estimates.

We may also disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer.

4. Cookies & Analytics

We use cookies and similar technologies to operate the Site, remember your preferences, measure performance, and understand how visitors find and use the Site. You can control cookies through your browser settings, and you may opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on. We honor recognized browser-based opt-out signals, such as Global Privacy Control (GPC), where required by law.

5. Communications & Consent

By submitting your phone number through the Site, you consent to be contacted by Perrenoud Roofing at that number — including by phone call and text message — regarding your inquiry and our services. Message and data rates may apply. Consent to marketing messages is not a condition of purchase, and you may opt out of marketing communications at any time by replying STOP to a text, using the unsubscribe link in an email, or contacting us using the details below.

6. Data Retention

We retain personal information for as long as needed to fulfill the purposes described in this Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights & Choices

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law. You may also opt out of marketing communications at any time as described above.

8. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

9. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Third-Party Links

The Site may link to third-party websites and services that we do not control. This Policy does not apply to those sites, and we encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Site after changes become effective constitutes acceptance of the revised Policy.

12. Contact Us

If you have questions about this Policy or our privacy practices, contact us at:

Perrenoud Roofing Inc.
7710 N. Freya St., Spokane, WA 99217
509-483-7100
info@perrenoudroofing.com